Effective Date: 09-March-2025
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
Non-Personal Information:
We will collect information about your business to evaluate the credit-line we provide you for instant purchases and auctions. We may also automatically collect data such as your browser type, IP address, device information, pages visited, and time spent on our website. All business information collected is provided to a 3rd party verification and approval company.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience, analyze website performance, and deliver targeted promotions.
2. How We Use Your Information
We may use your information to:
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Process orders and manage your account
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Provide customer support and respond to inquiries
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Send order updates, promotional emails, and newsletters
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Improve our website, products, and services
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Prevent fraud and ensure website security
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
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Trusted third-party service providers to get your credit line approved (e.g., payment processors, logistics partners, IT support) who help us operate our business
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Legal authorities or government agencies when required by law or to protect our legal rights. We may also share information required by law to ship your products to your shipper. This includes the manifest and other informative items required by law to ship your goods to you.
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Marketing or analytics partners to help us understand user behavior and improve our marketing efforts
All third parties are contractually obligated to protect your information and use it only for the purposes specified.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your data with industry best practices.
5. Your Rights and Choices
You have the right to:
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Access and review your personal data
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Correct or update inaccurate information
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Delete your account and personal data (subject to legal obligations)
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Opt out of marketing communications at any time by clicking “unsubscribe” in our emails
To exercise these rights, please contact us via the contact us page.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.
7. Privacy
Marketplace Africa is not intended for individuals under the age of 21. We do not knowingly collect personal information from children or teenagers. If we learn that we have inadvertently gathered data from a child, we will delete it promptly.
8. International Users
Users accessing our services from outside the United States, you consent to the transfer, storage, and processing of your information in the United States and other jurisdictions.
9. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. Continued use of our website after such updates constitutes your agreement to the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at using the contact us page.